Get to know me
I am a highly versatile and tech-savvy professional with extensive experience in leadership and operations management within the IT industry. I currently serve as Managing Director of a startup IT company, where I have successfully established and implemented the core processes, systems, and policies necessary to ensure sustainable and efficient operations. As my contract concludes, the organization is now well-structured and positioned for continued growth.
Previously, I held the role of Marketing Director at an IT company, where I oversaw multiple departments, including operations, administration, engineering, technical support, IT, and human resources. My role required both strategic leadership and hands-on execution, ensuring cross-functional alignment and operational excellence across the organization.
I am proficient in a wide range of business and productivity systems, including QuickBooks, vTiger CRM, Freshworks, Asana, Google Workspace, Microsoft Office, Canva, CapCut, and various other digital tools. I am passionate about optimizing workflows and continuously exploring new systems and technologies that enhance efficiency, scalability, and performance. My commitment to process improvement has enabled me to quickly adapt to and master diverse platforms that support business growth.
My Resources
My Toolbox
My Services
I bring a mix of strategic thinking and hands-on execution — whether you need someone to build systems, grow your online presence, or help your business run more efficiently.
Operations & General Management
I help businesses establish and optimize their core operations from building internal processes and policies to implementing systems that support sustainable growth. Having led teams across multiple IT companies as Managing Director and Marketing Director, I know what it takes to make an organization run efficiently from the inside out.
Executive Assistance
I provide high-level support to executives and business owners — managing schedules, coordinating teams, handling communications, and ensuring day-to-day operations run smoothly. I work independently, anticipate needs before they become problems, and bring the same level of ownership to your priorities as I do to my own.
Product Conceptualization & Development
I don’t just implement systems. I build ideas from the ground up. I conceptualized and designed the full feature set of both Asset Pro and FixTrack, an RFID-based Fixed Asset Tracking System, as well as WareTrak, a Warehouse Inventory Management System. From identifying the problem to defining every feature and workflow, I translate real business needs into practical, working products.
Social Media Management
From content planning to community engagement, I manage social media presences that actually connect with audiences. I handle Facebook, Instagram, TikTok, YouTube, and more — with a focus on consistency, brand voice, and real growth.
E-Commerce Setup & Management
I set up and manage online stores across Shopee, Lazada, TikTok Shop, Grab Merchant, eBay, and Shopify. From product listings and promotions to order management and affiliate programs . I handle the full e-commerce workflow so you can focus on your products.
Digital Tools Implementation
I specialize in implementing and automating business tools that reduce manual work and improve visibility across teams. My experience covers CRM systems (vTiger, HubSpot), HR platforms (OrangeHRM, Freshteam), accounting software (QuickBooks, Akaunting), helpdesk tools (Freshdesk, Hesk, Zoho, Zendesk), and project management platforms (Asana, Jira).
Web Design & Management
I design, build, and maintain websites that are clean, functional, and on-brand. From domain and hosting setup to content management and ongoing updates — I handle the full web presence so it always reflects the best version of your brand.
Accounting Services
I provide basic accounting and bookkeeping support for small businesses and startups that need help getting their finances organized and running on a proper system. My experience covers end-to-end setup, configuration, and day-to-day management of accounting platforms so your records are clean, accurate, and easy to understand.
I believe the best working relationships start with a real conversation. Whether you have a specific project in mind or just want to explore your options, book a slot and let’s connect. A 30-minute call is all it takes to figure out where to start.